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Riverbed Delivers Optimised IT Services For Norway’s Healthcare Sector

Riverbed SteelCentral is helping IT services provider Hemit gain real-time visibility into the performance and behaviour of its application delivery.

Hemit works with medical centres in Norway. The company chose Riverbed, the leader in application performance infrastructure, so that it could analyse, detect and solve any problems with its application delivery before they affect the end user.

Because of its role supporting x-ray imaging, lab analysis and important patient records, Hemit needs to ensure its applications are running at optimum level around the clock. Furthermore, as it also hosts other standard business services such as email for more than 16,000 employees, the company’s IT environment cannot afford to falter, meaning effective troubleshooting is essential.

Hemit’s IT infrastructure is highly sophisticated but also disaggregated. With the nature of its clients in the medical industry, the Norwegian firm is under constant pressure to not suffer any downtime and so it called on Riverbed’s SteelCentral AppResponse solution to simply the whole process.

Dagfinn Krog, service operation manager at Hemit, explained: “Our complex IT environment made it very difficult to locate the source of a problem.

“With Riverbed SteelCentral AppResponse, we can constantly monitor response times of applications. We can now see what’s going on inside web apps and web services to troubleshoot performance issues.”

The deployment has provided holistic, real-time insight into the way the application ecosystem is running. As such, AppResponse enables IT teams to monitor application performance based on end user experience, application transactions, infrastructure and networks continuously, delivering a complete performance picture on a single dashboard.

For more information about Riverbed, please click here.

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